Terms & Conditions – Venus Watch Collection
Welcome to Venus Watch Collection.
By accessing or using our website and purchasing products from us, you agree to comply with the following Terms & Conditions.
Please read these terms carefully before using our website.
1. General Information
Venus Watch Collection operates this online shopping website to offer watch products to customers.
These Terms & Conditions apply to all visitors, customers, and users of our website.
We reserve the right to update or modify these terms whenever necessary. Updated terms will be published on this page.
2. Product Information
We make reasonable efforts to display accurate product descriptions, images, prices, and other relevant information.
However, slight variations in product appearance, colour, or presentation may occur due to screen settings, photography, or display differences.
Customers are encouraged to review product details carefully before placing an order.
3. Pricing and Payments
All product prices will be displayed on the website in Indian Rupees (INR), unless otherwise specified.
We reserve the right to update product prices, offers, and promotional details at any time without prior notice.
Payments must be completed using the payment methods available at checkout.
Orders paid through online payment methods will be processed after successful payment confirmation.
4. Order Acceptance and Cancellation
Placing an order on our website does not automatically guarantee acceptance.
We reserve the right to cancel or refuse an order in cases such as:
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Incorrect product pricing or listing information.
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Suspected fraudulent activity.
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Product unavailability.
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Incomplete or inaccurate order information.
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Other valid operational or legal reasons.
If an order is cancelled after payment has been received, an applicable refund will be initiated through the appropriate payment method.
Customers may request cancellation before dispatch, subject to our Refund & Return Policy.
5. Shipping and Delivery
Orders will be shipped to serviceable locations within India.
Estimated delivery timelines are provided in our Shipping Policy.
Delivery dates are estimates and may be affected by courier operations, weather conditions, public holidays, or unforeseen circumstances.
6. Returns and Refunds
All return, replacement, cancellation, and refund requests will be handled according to our published Refund & Return Policy.
Customers are requested to review the policy before making a purchase.
7. User Responsibilities
By using our website, you agree:
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To provide accurate and complete personal and delivery information.
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Not to misuse the website or its services.
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Not to engage in fraudulent transactions.
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Not to attempt unauthorised access to website systems.
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To use the website only for lawful purposes.
8. Intellectual Property
All website content, including text, graphics, design elements, logos, and other materials, is protected by applicable intellectual property laws.
No website content may be copied, reproduced, distributed, or used commercially without appropriate authorisation.
9. Limitation of Liability
Venus Watch Collection will make reasonable efforts to maintain accurate website information and provide a reliable shopping experience.
We will not be responsible for indirect losses arising from circumstances beyond our reasonable control, including courier delays, technical interruptions, or third-party service disruptions.
Nothing in these terms excludes or limits any liability or consumer rights that cannot legally be excluded under applicable Indian laws.
10. Third-Party Services
Our website may use third-party services, including payment gateways, courier partners, and website technology providers.
Such services may be subject to their own terms, conditions, and privacy policies.
11. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect customer information.
12. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by the laws of India.
Subject to applicable consumer protection laws and jurisdictional requirements, disputes shall be subject to the jurisdiction of the competent courts in Vadodara, Gujarat.
13. Contact Information
For questions regarding these Terms & Conditions, please contact:
Venus Watch Collection
Email: venuswatchcollection@gmail.com
Phone: +91 7575848472
Address: 20, Sarjan Complex, Opp. Mahavir Hospital, Near Kaladarshan Char Rasta, Waghodia Road, Vadodara, Gujarat – 390004, India.
Thank you for choosing Venus Watch Collection.